HOW MUCH IS SHIPPING?We offer Express Shipping at a flat rate of $12 USD per order. All orders over $150 USD are free of shipping charges.
CAN I STILL CHANGE OR CANCEL MY ORDER?
All transactions are considered final and non-refundable. If you need to make any changes to your order, please contact us at firstname.lastname@example.org within 2 hours of order completion. We can not assure that we will be able to make any changes beyond that period.
WHEN WILL MY ORDER ARRIVE?Orders are dispatched from our warehouse based in the Philippines within 24 hours of order completion, and are usually delivered within 7-10 working days There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
WILL I BE ABLE TO TRACK MY PACKAGE?
An email will be sent once your order has been dispatched, you may expect to receive this within 48 hours.
If you do not receive one, please email email@example.com
All orders require a signature on delivery, make sure your supplied address is attended during business hours and someone is available to receive the package
We cannot send to PO BOXES, please ensure a street address is supplied
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Balud does not have any control for any duties, customs and taxes enforced by the country your order is being shipped to. We cannot advise you what the cost will be as these charges vary per country.
You may contact your local customs office to find out more information regarding charges.